Talk to Our Team
Questions about a plan, help with a website migration or technical support: reach us by ticket or email, or find an answer in our documentation. Tickets are accepted 24/7 and answered Monday to Friday, 08:00-17:00 Pacific Time, excluding statutory holidays.
Client Support Ticket Portal
Existing customer? Submit a support ticket through the Sheernox Client Portal. Tickets go straight to our systems engineering team and are the fastest way to get help.
Open Support Ticket in Portal ↗Response targets are set out in our Service Level Agreement.Email Support
Contact the right team directly. Email is answered Monday to Friday, 08:00-17:00 Pacific Time, excluding statutory holidays.
Self-Help Documentation
Find an answer any time in the Sheernox documentation: step-by-step guides with screenshots for the control panel, email, domains and WordPress.
- Your first day with hosting ↗
- Sign in to the control panel ↗
- Install WordPress ↗
- Move your website ↗
- Set up email in Thunderbird and Outlook ↗
- Point your domain ↗
Our Parent Company
HostBlizzard is a brand of Sheernox Technology Group, a Canadian hosting and technology company that launched HostBlizzard in 2013.